Sales Conditions

These are our terms and conditions of sale and apply to all transactions on this Website.

Sales Agreement

The Customer Agrees To Be Bound By This Sales Agreement & Accepts Its Terms & Conditions. This Sales Agreement is a legal contract between the Customer and DIALOGHUB LIMITED. The Customer accepts this Sales Agreement by making a purchase, placing an order, or otherwise shopping on the Site. The terms and condition of this Sales Agreement are subject to change without prior notice.

In the event of any conflict between the terms and conditions stated on your purchase order and this Sale Agreement or any terms and condition on our invoice, you agree that the provisions of this Site Agreement and our invoice shall control.

Therefore, please make sure you have read and understood them before placing your order.

When you place an order you accept these terms, as well as:

  • Privacy Policy
  • Sales Conditions
  • Shipping & Returns
  • Terms of Use

Refusal Rights

Any Products or information displayed on this Website should not be regarded as an offer, invitation, solicitation, advice or recommendation to buy any Products advertised on the Website.

DIALOGHUB LIMITED reserves its rights to accept or refuse any order without a reason being presented.


Placing an order does not confirm that the order is accepted. Orders are not binding upon DIALOGHUB LIMITED until accepted and confirmed by DIALOGHUB LIMITED. Once an order has been placed and accepted by DIALOGHUB LIMITED, the order is not cancellable.

Pricing & Information

All pricing are subject to change. For all prices, products and offers, DIALOGHUB LIMITED reserves the right to make adjustments due to changing market conditions, product discontinuation, manufacturer’s price changes, errors in advertisements and other extenuating circumstances. DIALOGHUB LIMITED uses its best efforts to put accurate and up-to-date information on the Site, but DIALOGHUB LIMITED makes no warranties or representations as to the Site’s accuracy. DIALOGHUB LIMITED assumes no liability or responsibility for any errors or omissions in the content on the Site. Prices, stocks and promotional offers may not be similar between our website and shop.

Delivery charges are not included in the price of the products listed and are extra. The charge will depend on where the products are being shipped to, shipping method selected and value of the order.

You are responsible for assuring that the product can be lawfully imported to the destination country. When ordering from DIALOGHUB LIMITED the recipient is the importer of goods and must comply with all laws and regulations of the destination country.

Orders shipped to countries outside of Hong Kong might be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimated times.

Product Display

DIALOGHUB LIMITED will endeavour to ensure that the product descriptions, images, and colours on the Site are as accurate and complete as possible. We however do not warrant that displayed product descriptions, images, and colours are accurate, complete, current or error-free.

Payment Policy

Paypal: Visa card/Master card

Currently, we accept all payment types that Paypal accepts. Note that if payment is made via PayPal, your credit card is charged immediately by the PayPal organisation, regardless of whether or when stock is available. If you cancel or change your order and a refund is required, note that PayPal procedures may delay this longer than our normal service. Also note that any commission charged by PayPal in conjunction with placing an order is not refundable.

Due to fluctuations in exchange rates, payment will be charged in United States Dollar (USD).