Privacy Policy

DialogHub Limited Privacy Statement

We at DialogHub Limited (“DialogHub,” “we,” “our,” “us,” the “Company”) are committed to respecting your privacy and the security of your personal information.

By visiting or using the dialog-hub.com or any other site that is owned or operated by us (each, a “Site,” and collectively, the “Sites”) or any other linked pages, features, content, mobile applications, and any other services we offer from time to time in connection with any of the foregoing, you hereby acknowledge and consent to the terms of this Privacy Policy and the Terms & Conditions, of which this Privacy Policy is a part. If you have questions or complaints regarding our Privacy Policy or practices, please contact us at enquiries@dialog-hub.com.

Our Privacy Policy may change from time to time. We will post any changes on the Sites. If the changes are significant, then we will provide a more prominent notice, which will be posted on this Site prior to the changes becoming effective. Each time a user accesses the Sites, the current version of the Privacy Policy applies.

Collection of Personal Information

We, DialogHub Limited, will not share or use any of your information unrelated to servicing and processing orders on this site. Personal information collected online will only be disclosed within our corporate group for internal use only.

When you create a DialogHub account and make purchase here, the personal information we collect may include your:

  •  Name
  •  Delivery Address
  •  Email Address
  •  Billing Address
  •  Mobile Number
  •  Credit card details and expiration day

Our purposes for collection of the personal information and data on the website include but not limited to the following:

  •  To attend your requests
  •  To deliver the products you have purchased from DialogHub Limited
  •  To update you on the delivery of the product and for customer support purposes
  •  To handle and follow up service calls, enquiries and complaints
  •  To provide you with relevant product information
  •  To process your orders and to provide you with the services and information offered through our website and which you request

When you complete forms online or otherwise provide us information in connection with our services, you agree to provide accurate, complete and true information. If we, in our sole discretion, believe that any such information is untrue, inaccurate or incomplete, we may refuse you access to the products and services we offer.
After register as a user on DialogHub Limited website, we may send you marketing and promotional materials and information regarding our products from time to time, based on the personal information and data that you have provided to us.

Security of Your Personal Information

DialogHub Limited ensures that all information collected will be safely and securely stored. We protect your personal information by:

  • Restricting access to personal information
  • Maintaining technology products to prevent unauthorized computer access
  • Securely destroying your personal information when it’s no longer needed for our record retention purposes

We will do our best to protect your personal information, however security cannot be guaranteed though. Therefore to keep your account safe, please use a strong password that includes characters other than just letters. Also, we recommend you not to use same password across all or many online accounts.

Visit or Register on DialogHub Limited website

You can visit the Site and browse without having to provide personal details. To take advantage of certain services, you may choose to create an account by providing us with your email address and a password that you select. Your registration information is used solely to provide and otherwise administer the services you requested, unless you otherwise consent.

Disclosure of Personal Information

DialogHub Limited may share your information internally within the Dialog-Hub Group when required for our business to function.

DialogHub Limited may share your information externally with our core service provider when required for our business to function. As we will cooperate with a number of external companies to provide key services. Therefore, your name and address may pass on to a third party in order to make delivery of the product to you (for example to our courier or supplier).

DialogHub Limited may share your information when it is required to comply with legal request. We will disclose personal information is necessary to satisfy any law, regulation or governmental request, to avoid liability, or to protect our rights or property. We will not sell, share or trade customers’ personal information collected online with third parties.

Changes to the Privacy Policy

By visiting our site you consent to our collection and use of your information as described in the policy. DialogHub Limited reserves the right to modify this privacy statement related business practices at any time. Any changes to this policy will be published on our site without notice.

Contact

Please contact us at enquiries@dialog-hub.com, if you have any queries, comments and requests.